1. How do I get access to Moodle?

Your Moodle account will be automatically created after your training request is approved in CarePassport. Once approved, you'll receive an email containing your Moodle login details.

2. How do I log in to Moodle for the first time?

Use the login link provided in your account creation email. On your first login, you'll be required to change your password to something secure and easy for you to remember.

3. I forgot my Moodle password. How can I reset it?

On the Moodle login page, click on "Lost password?" and follow the instructions to reset your password.

4. How do I enroll in courses on Moodle?

You cannot manually enroll directly on Moodle.

To enroll in courses:

  • Log in to CarePassport.
  • Add your desired courses and submit your training request.
  • Once approved, you'll automatically be enrolled in those courses on Moodle.

5. Why can't I see the course I want to take?

You must first request courses via CarePassport. Courses will only appear in Moodle after your training request is approved. The available courses in Moodle are for information purposes only — you cannot enroll directly from there.

6. How can I change the language of my courses?

Your course content updates automatically based on your chosen language.

To change your language preference:

  • Click on your profile icon at the top-right corner.
  • Select the down arrow → Language → Choose "English" or "French".
  • Your course content will refresh to the selected language automatically.

7. Who should I contact if I have problems with my Moodle account or courses?

If you experience any issues with your account, course content, or access, please contact support via email at:
LTCorientation@lambtoncollege.ca

8. How do I view my certificates?

Go to your profile: https://lambtonmoc.contactnorth.ca/user/profile.php
Scroll to "My certificates" — from there, you can view and download all of your earned certificates.

Last modified: Friday, 9 May 2025, 12:17 PM